We are happy to exchange items within 30 days of purchase for store credit or exchange only. We cannot offer refunds since all orders are custom made to order. Please ensure items show no signs of use.
All exchanges sent back to Steel Cow, LLC must be accompanied with a receipt or original packing slip and a Exchange Authorization Number (EAN) which must be issued by Steel Cow, LLC.
Exchanges without proof of payment will be processed at factory seconds pricing. Web specials are final sale and cannot be exchanged.
Steel Cow is not responsible for any damage that occurs when return shipping so we strongly encourage you to pack the items well and ship via Fed Ex or UPS. Please note shipping costs are non-refundable.
Please call customer service with questions or to receive an EAN
1 563 568 1513
